Ever Thought of What Your Customer Thinks of the Packaging Material You Use?

Foam peanuts have long been the most widely used material among mail-order companies for packing shipments. The material is inexpensive and generally effective for loose items that are not fragile or heavy, but it has drawbacks. The most commonly cited reasons why survey respondents did not like foam peanuts were that they are "messy," "a pain," and/or "difficult to dispose of."

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Switch to Paper Packaging Well Received by All

In an effort to increase efficiency and productivity, an e-commerce company researched alternative packaging materials. It was during this search that they discovered the FillPak TT^® void fill system. With FillPak TT, each packer now has their own machine at their own dedicated packing station bringing huge increases in efficiency and productivity.

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Ranpak Proves Its Worth Not Once...But Twice

For over four years, a distributor of veterinary pharmaceuticals and supplies had been using two of Ranpak's paper-based packaging materials to protect their products during shipment: FillPak TT^® (void fill) and PadPak^® Pad-N-Pak^® Workstations (cushioning). There were never any issues with the converters, damages were essentially non-existent and the service received from Ranpak was excellent. However, despite all the positive aspects of Ranpak's packaging products, in mid-summer 2008, a competitive paper-based packaging system was installed to be tested at the facility. Within two months, every packer begged to have the Ranpak machines brought back.

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Filling Their Customers with "Sunshine"

Nature's Sunshine had been using loosefill to fill the remaining voids in their packages. Unfavorable feedback from their customers about the mess and non-recyclability of the loosefill made Nature's Sunshine look at other packaging material alternatives. Since Nature's Sunshine had already researched several other brands of loosefill and airbags, the company decided to consider paper as a natural alternative.

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Ranpak's Special Delivery

Once the decision was made to go with PadPak^®, the next hurdle was incorporating the equipment into their limited packaging area without making significant layout changes. Backed by Ranpak Corp.'s team of System Engineers, both Ranpak and the industrial supply product distributor devised a unique solution.

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